Phase-out of task data sources
Incident Report for HelloID
Monitoring
The phase-out of task data sources will be rolled out in stages following the 2025.01 release. Each tenant will receive one HelloID incident notification specifying which resources have been updated to indicate that the migration has been completed. Once all tenants have been migrated, this status message will be closed.
The new PowerShell data sources will run on the local Service Automation Agent. Please ensure that it is active and has the appropriate permissions. For testing purposes, you may execute some migrated resources and verify the output to ensure it meets the expected results.
Posted Jan 14, 2025 - 11:12 UTC
This incident affects: HelloID West Europe (Service Automation) and HelloID West America (Service Automation).