Update - We are continuing to investigate this issue.
Jan 29, 11:22 UTC
Investigating - We noticed some stability issues with the communication between the SA agent service and HelloID. This means you can experience some sort of outage/degraded performance on the new PowerShell data source released in the January release. This issue has no effect on any other components of HelloID.

Please contact our support department if you experience any issues with the PowerShell data source.
Jan 26, 16:11 UTC
HelloID West Europe Operational
90 days ago
99.51 % uptime
Today
Provisioning Operational
90 days ago
98.65 % uptime
Today
Service Automation Operational
90 days ago
99.9 % uptime
Today
Access Management Operational
90 days ago
100.0 % uptime
Today
HelloID West America Operational
90 days ago
99.49 % uptime
Today
Provisioning Operational
90 days ago
98.47 % uptime
Today
Service Automation Operational
90 days ago
100.0 % uptime
Today
Access Management Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
HelloID Release 2020.2 West US Mar 1, 08:00-09:00 UTC
We will be performing scheduled maintenance. During this maintenance window, we will upgrade the services to version 2020.2 of HelloID.

Please check the release for more information

If you have any questions or issues please contact HelloID Customer support.
https://tools4ever-support.topdesk.net/
Posted on Feb 22, 09:16 UTC
We will be performing scheduled maintenance. During this maintenance window, we will upgrade the services to version 2020.2 of HelloID.

Please check the release for more information

If you have any questions or issues please contact HelloID Customer support.
https://tools4ever-support.topdesk.net/
Posted on Feb 22, 09:17 UTC
Past Incidents
Feb 24, 2021

No incidents reported today.

Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

Feb 17, 2021

No incidents reported.

Feb 16, 2021

No incidents reported.

Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

Feb 13, 2021

No incidents reported.

Feb 12, 2021

No incidents reported.

Feb 11, 2021

No incidents reported.

Feb 10, 2021

No incidents reported.