Identified - Please notice for provisioning:
When creating a snapshot manually on a source system when the last data import was a scheduled one, HelloID now sees it as a scheduled snapshot. This behavior will start evaluation and enforcement after the snapshot is taken. When you manually import and then take a snapshot it will be seen as a manual snapshot.
Unfortunately we cannot hotfix this as dependencies block this. We are sorry for the inconvenience. We expect to have this solved in the next release.
May 6, 08:45 UTC
When creating a snapshot manually on a source system when the last data import was a scheduled one, HelloID now sees it as a scheduled snapshot. This behavior will start evaluation and enforcement after the snapshot is taken. When you manually import and then take a snapshot it will be seen as a manual snapshot.
Unfortunately we cannot hotfix this as dependencies block this. We are sorry for the inconvenience. We expect to have this solved in the next release.
May 6, 08:45 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 26, 18:27 UTC
Apr 26, 18:27 UTC
Update - When attempting to login to HelloID using the AD IdP, login fails.
Apr 26, 15:01 UTC
Apr 26, 15:01 UTC
Investigating - We are currently investigating this issue.
Apr 26, 14:59 UTC
Apr 26, 14:59 UTC
HelloID West Europe
Operational
Provisioning
Operational
Service Automation
Operational
Access Management
Operational
HelloID West America
Operational
Provisioning
Operational
Service Automation
Operational
Access Management
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.