HelloID Access Management - Long redirect and load times

Incident Report for HelloID

Resolved

This incident has been resolved.
Posted Feb 01, 2023 - 09:00 UTC

Monitoring

We have identified that the issue was caused by pushing data to Elastic.
This issue has been solved.

We will keep monitoring the issue.
Posted Jan 23, 2023 - 19:39 UTC

Investigating

There have been reports of long redirect and load times.
We are investigating the issue.
Posted Jan 23, 2023 - 18:20 UTC
This incident affected: HelloID West America (Access Management).