Evaluations / Enforcements not processed

Incident Report for HelloID

Resolved

This incident has been resolved.
Posted Apr 15, 2026 - 13:57 UTC

Update

We are continuing to monitor for any further issues.
Posted Apr 14, 2026 - 12:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 14, 2026 - 12:55 UTC

Investigating

At this moment, we're currently experiencing an issue with processing an evaluation and/or enforcement.
We're investigating the issue.
Posted Apr 14, 2026 - 11:22 UTC
This incident affected: HelloID West Europe (Provisioning).