Monitoring - The phase-out of task data sources will be rolled out in stages following the 2025.01 release. Each tenant will receive one HelloID incident notification specifying which resources have been updated to indicate that the migration has been completed. Once all tenants have been migrated, this status message will be closed.
The new PowerShell data sources will run on the local Service Automation Agent. Please ensure that it is active and has the appropriate permissions. For testing purposes, you may execute some migrated resources and verify the output to ensure it meets the expected results.

Jan 14, 2025 - 11:12 UTC
HelloID West Europe Operational
90 days ago
100.0 % uptime
Today
Provisioning Operational
90 days ago
100.0 % uptime
Today
Service Automation Operational
90 days ago
100.0 % uptime
Today
Access Management Operational
90 days ago
100.0 % uptime
Today
HelloID West America Operational
90 days ago
99.93 % uptime
Today
Provisioning Operational
90 days ago
100.0 % uptime
Today
Service Automation Operational
90 days ago
100.0 % uptime
Today
Access Management Operational
90 days ago
99.79 % uptime
Today
HelloID Training Operational
Provisioning Operational
Service Automation Operational
Access Management Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 22, 2025

No incidents reported today.

Jan 21, 2025

No incidents reported.

Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

Unresolved incident: Phase-out of task data sources.

Jan 13, 2025
Completed - The scheduled maintenance has been completed.
Jan 13, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 19:00 UTC
Scheduled - We will be performing scheduled maintenance. During this maintenance window, we will upgrade the services to version 2025.01 of HelloID.

Please check the release for more information

If you have any questions or issues, please contact HelloID Customer support.
https://tools4ever-support.topdesk.net/

Jan 13, 07:10 UTC
Completed - The scheduled maintenance has been completed.
Jan 13, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 08:00 UTC
Scheduled - We will be performing scheduled maintenance. During this maintenance window, we will upgrade the services to version 2025.01 of HelloID.

Please check the release for more information

If you have any questions or issues, please contact HelloID Customer support.
https://tools4ever-support.topdesk.net/

Jan 13, 07:09 UTC
Completed - The scheduled maintenance has been completed.
Jan 13, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 08:00 UTC
Scheduled - We will be performing scheduled maintenance. During this maintenance window, we will upgrade the services to version 2025.01 of HelloID.

Please check the release for more information

If you have any questions or issues, please contact HelloID Customer support.
https://tools4ever-support.topdesk.net/

Jan 13, 07:11 UTC
Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.