All Systems Operational

Uptime over the past 90 days. View historical uptime.
HelloID West Europe Operational
90 days ago
99.97 % uptime
Today
Provisioning Operational
90 days ago
99.94 % uptime
Today
Service Automation Operational
90 days ago
100.0 % uptime
Today
Access Management Operational
90 days ago
99.99 % uptime
Today
HelloID West America Operational
90 days ago
99.98 % uptime
Today
Provisioning Operational
90 days ago
99.95 % uptime
Today
Service Automation Operational
90 days ago
100.0 % uptime
Today
Access Management Operational
90 days ago
100.0 % uptime
Today
HelloID Training Operational
Provisioning Operational
Service Automation Operational
Access Management Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned infrastructure maintenance - HelloID WE Sep 16, 2025 07:30-09:30 UTC

We will carry out infrastructure maintenance on HelloID WE.
There will be no functional impact, but slight performance delays may occur temporarily.
We appreciate your patience during this maintenance.
Posted on Sep 11, 2025 - 09:21 UTC
Sep 11, 2025
Planned infrastructure maintenance - HelloID WUS
Completed - The scheduled maintenance has been completed.
Sep 11, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 07:00 UTC
Scheduled - We will carry out infrastructure maintenance on HelloID WUS.
There will be no functional impact, but slight performance delays may occur temporarily.
We appreciate your patience during this maintenance.
Sep 10, 14:20 UTC
Sep 10, 2025
Incorrect display of configured fieldmapping actions
Resolved - The visual bug in the field mapping display has been resolved.
If the changes are not immediately visible, please refresh your browser cache.
In case the issue persists, please contact Tools4ever support.
Sep 10, 11:58 UTC
Monitoring - A fix has been deployed to resolve the display issue in field mapping.
If you don’t see the changes right away, try clearing your browser cache.
We will continue to monitor the results closely.
Sep 10, 09:30 UTC
Update - We will start implementing the fix for the field mapping display issue at 11:00 CEST.
No impact on system functionality is expected during this process.
We’ll provide an update once the deployment is complete.
Sep 10, 08:52 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 10, 08:45 UTC
Investigating - We’re currently experiencing a visual bug in the field mapping interface, where all actions appear as configured.
This display is incorrect and does not reflect the actual configuration.
Please note: this is a visual issue only and does not impact any actions in the target system.
Sep 9, 08:33 UTC
Sep 9, 2025
HelloID Release 2025.09 Training
Completed - The scheduled maintenance has been completed.
Sep 9, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 07:00 UTC
Scheduled - We will be performing scheduled maintenance. During this maintenance window, we will upgrade the services to version 2025.09 of HelloID.

Please check the release for more information.

If you have any questions or issues please contact HelloID Customer support.
https://tools4ever-support.topdesk.net/
Sep 3, 10:02 UTC
Sep 8, 2025
HelloID Release 2025.09 WE
Completed - The scheduled maintenance has been completed.
Sep 8, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 18:00 UTC
Scheduled - We will be performing scheduled maintenance. During this maintenance window, we will upgrade the services to version 2025.09 of HelloID.

Please check the release for more information.

If you have any questions or issues please contact HelloID Customer support.
https://tools4ever-support.topdesk.net/
Sep 8, 06:34 UTC
HelloID Release 2025.09 WUS
Completed - The scheduled maintenance has been completed.
Sep 8, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 07:00 UTC
Scheduled - We will be performing scheduled maintenance. During this maintenance window, we will upgrade the services to version 2025.09 of HelloID.

Please check the release for more information.

If you have any questions or issues please contact HelloID Customer support.
https://tools4ever-support.topdesk.net/
Sep 8, 06:31 UTC
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

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